Replacement ISPA Issued PCOC

Need to replace your damaged or lost ISPA-issued boating card (PCOC)? Along with your purchase, please email the following information to pcoc@ispa.com.

• Date of Birth
• Pleasure Craft Operator Card Number
  

Important Notice:

• If the PCOC is lost or destroyed, the individual can request a replacement from the accredited course provider that issued the card. Course providers charge a fee for this service. If the course provider is unknown or no longer exists, the person should contact the Transport Canada Boating Safety Infoline at 1-800-267-6687 or email: pcoc-ccep@tc.gc.ca. The agent will check the individual’s name against a national database of PCOC holders and then provide instructions on how to get a new card.
• Please allow up to 15 business days for the replacement card to be produced. All cards are produced by the designated ISPA card processing center offshore.
• Once the purchase is complete, our online shop will send you the purchase order confirmation email, which you can print out and keep with you in case you are stopped until your replacement card arrives.
• For security reasons, due to the circulation of counterfeit ISPA-issued cards, all ISPA-issued cards will be mailed using the tracking service.